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‎07-14-2022 11:43 PM

HP Recommended
Product: HP ENVY x360 - 15-bp023ca
Operating System: Microsoft Windows 11

I have an HP Envy 17-inch laptop.  Left-side hinge is broken and the front and back are separating from each other on that side.  The system still operates and there doesn't appear to be any damage to the display itself.  Is there a fix for this?  Out of warranty.  I have had 3 HP laptops and this is the first time I have ever had this problem.
I have taken great care of it. Should not have broken. 
Thank you

Category:
1 REPLY 1

‎07-16-2022 06:18 AM

HP Recommended

Hi @Winterland1

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP ENVY X360 - 15-Bp023ca. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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