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HP ENVY Laptop 13-ba1000 (1J6N4AV)

Everything is working fine, but the screen is blinking abruptly- getting a blank screen and back to the normal position.

 

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1 REPLY 1
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Hi @vinay981,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're experiencing a screen flickering issue with your HP ENVY Laptop 13. This can be caused by several factors, including display driver issues, hardware problems, or power settings. Here's what you can try to fix it.

 

Update Display Drivers

  • Go to Device Manager (right-click on the Start button and select it).
  • Expand the Display adapters section.
  • Right-click on the display adapter (e.g., Intel HD Graphics or AMD Radeon) and select Update driver.
  • Choose Search automatically for updated driver software and follow the prompts.

Check for Windows Updates

  • Open Settings > Update & Security.
  • Click Check for updates to ensure your system has the latest updates, which might include fixes for display issues.

Disable Hardware Acceleration

Sometimes, hardware acceleration in apps like browsers or video players can cause screen flickering.

  • Open Google Chrome or another app where you notice flickering.
  • Go to Settings > Advanced.
  • Under System, turn off Use hardware acceleration when available.
  • Restart the app and check if it resolves the flickering.

Adjust Power Settings

Power settings can sometimes cause screen flickering, especially if the laptop is trying to switch between power modes.

  • Open Control Panel > Power Options.
  • Select High performance to ensure the laptop stays at full power.

Check for Display Issues

If the problem persists, it could be hardware-related, such as a loose cable or malfunctioning display. In that case:

  • Try connecting your laptop to an external monitor. If the external monitor displays fine, then the issue might be with the laptop’s screen or its connections.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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