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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Screen is white

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09-20-2019 03:01 PM
When i turn on my hp stream laptop the background picture starts to fade until my entire screen is white
Solved! Go to Solution.
Accepted Solutions
09-23-2019 04:19 AM
Hi @Sweetz_808
Welcome to the HP Support Community.
Try a power reset -
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Press and hold down the power button for 15 to 20 seconds.
4) Plug-in the Adapter.
5) Try to turn on the computer.
Also, check if this happens when connected to an external monitor or TV. You may also check for the display issue in BIOS. To access the BIOS -
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F10 once for BIOS.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
09-23-2019 04:19 AM
Hi @Sweetz_808
Welcome to the HP Support Community.
Try a power reset -
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Press and hold down the power button for 15 to 20 seconds.
4) Plug-in the Adapter.
5) Try to turn on the computer.
Also, check if this happens when connected to an external monitor or TV. You may also check for the display issue in BIOS. To access the BIOS -
1) Shutdown the computer.
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3) Press F10 once for BIOS.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
09-24-2019 02:21 AM