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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)
Microsoft Windows 10 (64-bit)

 

Somehow last year i had damaged my display (shown in the pic below) and had to get it replaced by HP as my device was in warrenty at that moment I was able to contact them. I had to pay myself for the part but still it got changed.

 

52615.jpg

Everything worked properly for just about less the  an year but now i am getting halos on the side from time to time similar to the ones i got when the device was damaged last year but i am not able to understand why this is happening as the screen was completely changed so there should be no reason for me to be getting those again as this screen isn't damaged at all.

1000033995.jpg

1000035104.jpg

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It would be really helpful if someone can guide me what the issue can be cause and how to solve it. Also this happens if I put a little  pressure on the side of the screen that was damaged last year

1 REPLY 1
HP Recommended

Hi @NatalTiger26,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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