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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Screen looks pixilated

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04-20-2025 12:58 PM
Hi @Andy1919,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your PC!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
Check Display Resolution Settings:
- Right-click on the desktop and select "Display settings."
- Ensure the resolution is set to the recommended level, typically the highest resolution available.
Update Graphics Drivers:
- Go to the HP Support website or your PC's manufacturer website.
- Download and install the latest driver updates for your graphics card.
- You can also check Windows Update or use the "Device Manager" to look for driver updates.
Adjust Video Playback Settings:
- Ensure that any media player or streaming service you are using is set to play videos in HD or the highest available quality.
- Check the settings within the application or service to adjust the playback resolution.
Check Internet Connection:
- A poor internet connection can cause streaming services to lower video quality. Ensure you have a stable and high-speed internet connection.
Perform a System Restart:
- Restarting your computer can often resolve temporary glitches or system changes affecting display quality.
Ensure Proper Connections:
- If using an external monitor, ensure that the HDMI or VGA cable connections are secure.
Scan for Malware:
- Malware can occasionally affect display settings or system performance. Run a full antivirus scan to rule out this possibility.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee