• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-03-2021 01:02 AM

HP Recommended
Product: hp envy x360
Operating System: Ubuntu LTS

Hi i broke the sceen of my hp envy x360, the lcd works fine but the touch screen is detroyed and the glass is cracked. I would like to know if there is any way for me to buy a replacement one. I can't really find the screen for my exact model and don't wan't to risk buying one that might not work.

 

Thanks for helping

1 REPLY 1

‎02-09-2021 02:31 AM

HP Recommended

@Woople, Welcome to the HP Support Community!

 

I'm sorry to know that. You will have to get it serviced/replaced. The part number for the Display Assembly for this model Notebook is L19576-001.

For more info, refer to page 16 of the service guide.

Check its availability on Hp Store or you may either reach out to the HP Technical Support team in your region regarding the service options or take it to a nearby computer repair store.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.