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Message 1 of 2
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Flag Post

Screen separating

HP Recommended
Pavilion x360

I saw this post once already with no reply. Out of nowhere closing my laptop and opening I heard a crunching sound but nothing was obvious. Within a couple days I've noticed that part of the laptop screen bottom right corner is separated from the housing and cannot be placed back in without breaking screen. Has anyone else experienced this and yes of course the warranty is over. I can't believe this is happening I love this laptop but once again my HP product is breaking within two years

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HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Hwyant10

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns and frustration

 

I will escalate your Case to HP's Regional Escalation Team

 

Please check your Inbox

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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