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RehamKader
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Screen seperation repair

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HP ENVY x360

The screen suddenly separated from the frame on the left side and a few days later this little piece fell out. Sometimes when I close the screen, I hear a little click,

The laptop is now out of warranty and it is not sold in the country where I currently live so the local HP service center doesn't have the spare parts to repair it.  My only option is to ship it to America.

Is it possible to get an estimate on how much it will cost to repair?

And if I don't fix it, could this somehow damage the display? 

 

20210920_171102.jpg20210928_165532.jpg

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Echo_Lake
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Message 2 of 2
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@RehamKader

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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