cancel
Andr1 Top Student
Top Student
5 3 0 0
Message 1 of 4
148
Flag Post
HP Recommended

Screen too dark

HP 15-db1052nm
Microsoft Windows 10 (64-bit)

Hi

I just bought my laptop and screen in daylight is too dark even on 100 % brigtness is there any way I can brighten it?

3 REPLIES 3
Retired
Retired
18,208 17,730 1,286 1,939
Message 2 of 4
102
Flag Post
HP Recommended

Screen too dark

Hey there! @Andr1,

 

Does the issue persist on the BIOS page?

 

Try updating the BIOS and graphics drivers on the PC to the latest version.

 

Update the BIOS using this link. Click Here

 

Update the graphics driver using this link. Click Here

 

Try the steps recommended below.

 

1. Go into "Control Panel" and then "Power Options".

2. Click the "Change plan settings" link next to whichever plan you are currently using and then click "Change advanced power settings".

3. In this new window click "Display" to open up the listings under it.

4. Now locate and click each of the following..."Display brightness", "Dimmed display brightness" and"Enable adaptive brightness".

5. Change each of these to the settings you wish, then click the "Apply" button and finally the "OK" button.

6. You should be good.

 

Also, Select Start, choose Settings, then select System > Display. Under Brightness and color, move the Change brightness slider to adjust the brightness. (If the slider isn't there, see the Notes section below.)

Some PCs can let Windows automatically adjust screen brightness based on the current lighting conditions. To find out if your PC supports this, in Display settings, under Brightness and color, look for the Change brightness automatically when lighting changes check box and then select it to use this feature. This automatic setting helps make sure your screen is readable wherever you go. Even if you use it, you can still move the Change brightness slider to fine-tune the brightness level.
Notes: 
You might not see the Change brightness slider on desktop PCs that have an external monitor. To change the brightness on an external monitor, use the buttons on it. 
If you don't have a desktop PC and the slider doesn't appear or work, try updating the display driver. In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results. In Device Manager, select Display adapters, then select the display adapter. Press and hold (or right-click) the display adapter name, then select Update driver and follow the instructions.

 

Refer this article to know more information about using the HP support assistant.

 

Also, refer this article to further to know more information about dim display issues. Click Here

 

Let me know if this helps! 
Have a pleasant day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

Reply
0 Kudos
Andr1 Top Student
Top Student
5 3 0 0
Message 3 of 4
81
Flag Post
HP Recommended

Screen too dark

Thank you for your reply 

 

drivers are already updated

 

4. Now locate and click each of the following..."Display brightness", "Dimmed display brightness" and"Enable adaptive brightness".

this step i don't have on computer

so nothing really worked 😕

Reply
0 Kudos
Retired
Retired
18,208 17,730 1,286 1,939
Message 4 of 4
69
Flag Post
HP Recommended

Screen too dark

Hi! @Andr1,

 

Thanks for writing back to us.

 

As you don't see an option of adaptive brightness on the PC, it looks like the PC was not shipped with an adaptive display.

 

So try connecting an external monitor or TV to the PC and check if the issue persists.

 

Also, did you try to check in BIOS if the issue persists?

 

If the issue persists on the BIOS page, it is certainly a hardware issue with the PC.

 

Please contact HP support for service options.

 

Contact HP support using this link. Click Here

 

Take Care!

Have a blessed day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation