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Pavilion 15-cc060wm
Microsoft Windows 10 (64-bit)

I replaced the laptop with genuine hp battery. First boot up had a cmos checksum error and then counted down, powered off. I tried turning it on and everything is running, I can hear it but the lcd is off.  I tried:

 

Using the old battery

Reseating the ram

Trying 1 ram at a time

Using only the power cord, no battery

Taking out the battery and unplugging, holding in the power button to drain power then letting sit overnight

Hooking up to external monitor (no luck)

Holding down windows key and B key at boot to try to get to bios

 

No matter what I try, the screen won't turn on. It worked after I changed the battery but after the cmos checksum error and the shutdown after it counted down, no screen. But I hear the other stuff running.

 

CAPS lock blink code: 3 short, 5 long blinks.

 

Any help is appreciated. Thanks! I've been working on this for days!!

1 REPLY 1
HP Recommended

@Prizm85 To identify & understand what those blinking lights represent: Click here

Have you reset the computer to release excessive static? If not, use the below steps:

  • Ensure your device is OFF.
  • Unplug all the external devices (If any).
  • Disconnect the power cord from the PSU,
  • Press and hold the power button for about 30 seconds.
  • Connect the power supply (power cord).
  • Press the power button to turn on your desktop.

Meanwhile, here's what you need to do, to attempt a solution:
CLICK HERE FOR STEP BY STEP INSTRUCTIONS
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: Click here
(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community!

 

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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Riddle_Decipher
I am an HP Employee


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