Second graphics Nvidia disappear after BIOS update F.11

[Povolny]

Hello.

After BIOS update to version F.11 my second graphic card NVIDIA GeForce MX130/2GB disappeared from list od devices. Looks like the card is not detected by Windows. In BIOS I did not find any option to change this (for example to switch the card on or off). I tried to diagnose the problem with HP diagnostic tools but without any solution, cause card is not detected, looks like not exists. Therefore there is nothing to test by tools.

I also tried to install drivers, but again without solution, cause card is not detected by the system.

Thanks for any help.

[praveen196]

@Povolny Welcome to HP Community!

I understand, your notebook does not detect NVidia graphics card, 

No worries, as I'll be glad to help you.

Please perform the below steps and check.

Press the Windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

If not, I suggest you check in Device Manager > Go to View, Show hidden devices and then check if the Nvidia drivers are detected in other devices as unknown devices.

You can use an Nvidia Autodetect Tool to reinstall the drivers: Click here

Make sure that your graphics card isn’t disabled:

• Press Windows Key + X to open Power User Menu and select Device Manager from the list of results.
• Once Device Manager opens, locate your graphic card and double-click it to see its properties.
• Go to the Driver tab and click the Enable button. If the button is missing it means that your graphics card is enabled.

If the drivers are not listed in Device Manager, please perform a hardware test: 

1. Hold the power button for at least five seconds to turn off the computer.

2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

3. On the main menu, click Component Tests.

4. The Component Tests menu displays.

5. Video Tests - This test includes three tests of the video hardware on your computer.

   To run the test, click Video, select one of the following tests, and then click Run Once.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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