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Second monitor using USB C in 15-cw007la

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Hello there,


I am trying to connect a second external monitor through the USB-C.


I have tried two different docks (one by elgato and one from ugreen Both work good, except that the displays did not work (the first used DisplayPort and the second HDMI).


What could be the problem? And also, if I buy a usb-c monitor, will it work if I connect it through usb-c? Or if I buy a Thunderbolt 3 monitor?


Thank you very much in advance.

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HP Recommended



It specs


It has  1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port which does not support Alt mode therefore you can't connect it to an external monitor with nor without a hub/adapter



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