Shadow in My Display

[Abehope]

Why my laptop screen shadowed black? Sometimes if I increase the brightness, the shadow dissapears but sometimes it doesn't

 

 

Help me, please

[Garp_senchau]

@Abehope,

Thanks for reaching out to the HP Support Community! 🎉

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

• I recommend installing the latest drivers from the HP support website. 
• Next, check if the issue occurs in both the BIOS and Safe Mode. If the problem persists in both, it’s likely a hardware issue.
• You can also run a diagnostic test in the BIOS (UEFI). This extensive test might take 2-3 hours, but it can help identify any hardware problems. 
• Additionally, try connecting your device to a different monitor or a TV, if possible, to see if the issue continues.

Also, you may refer this document: HP Monitors - Display quality issues | HP® Support

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

Cheers,