Shift key not working on Spectre all in one

[dferguson62]

I have an HP Spectre that began having issues with the shift keys not working back on Sept 14th. The warrantly expired Sept 29th so I am good there, but does anyone know an easy way to fix this?

[Echo_Lake]

@dferguson62
Thank you for posting on the HP Support Community.

• Did you make any changes to the settings of your PC prior to the issue?

Please try the steps recommended below:

• Go to Control Panel then look for Ease of Access
• Click on Change how your keyboard works.
• Uncheck where it says Turn on Sticky Keys and click OK.
• If this doesn't work try checking the keyboard language if set correctly.
• Go back to Control Panel then look for Region and Language and make sure all tabs at set to the United States.
• Click Apply when a change is made then try your keyboard again.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.