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HP Recommended
ZBook Studio G3
Microsoft Windows 10 (64-bit)

In both Skype for desktop, and Skype for Business, my camera is not detected. See screenshots.

 

I've tried a few things as suggested in various places, but nothing's changed. I'm just going to list some details now, any help greatly appreciated!

 

-----

My camera works, and I can use it with the Camera app (from Microsoft Store).

 

Under Device Manager, my camera is listed under "Cameras", however most support articles assume that it should be listed under "Imaging Devices". I do not have a section called "Imaging Devices".

 

I have tried to update drivers.

I have used HP's drivers page to install the HP Universal Camera Driver:

"Description:

This package contains an HP Universal Camera Driver to support the integrated webcams in supported notebook models that are running a supported operating system."

 

Version:

2015.10.16299.3 Rev.A

Operating systems:

Windows 10 (64-bit)

Release date:

Mar 15, 2018

 

DeviceManager.PNG

 

detectfail.pngdetectfail2.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

 

2 things I have done to get a working camera, installed Cheese

and changed the permissions for Skype, like run it as Admin.

View solution in original post

5 REPLIES 5
HP Recommended

Hi

 

2 things I have done to get a working camera, installed Cheese

and changed the permissions for Skype, like run it as Admin.

HP Recommended

ah-hah, so running Skype as Admin works!

 

What do I need to do to make my camera accessible to any user then??

 

HP Recommended

 

I cannot remember what I did, Sorry.

HP Recommended

Not to worry, thanks for your help.

 

The sheep's in the meadow, the cow's in the corn.

HP Recommended

Prego.

 

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