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12-13-2023 06:32 PM
Product: HP EliteBook 860 G10
Operating System: Microsoft Windows 11
I was setting up multiple laptops for our employees and set one on top of another, both EliteBook 860 G10. The one on top would not wake nor reboot when holding down the power button. After messing with it for a while and getting frustrated, I picked it up and it woke immediately. Obviously this not something that will occur much through regular usage. I suspect that what ever sensor that detects when the lid is closed is being triggered when sitting on top of the other laptop.
Have not tried this with other models, but could possible happen with other EliteBooks, as well.
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