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Spectre 13 Ultrabook
Microsoft Windows 10 (64-bit)

Hi,

I've got a Spectre 13 Ultrabook (f1n43ea#abu - the one with the Beats Audio in the top left corner).

It has a cracked glass and digitiser (LCD looks OK).

It's the QHD 2560x1440 version with touch which I believe is 744368-001

If I was able to get the FHD screen assembly - 744369-001 - would it be a straight swap?

I understand I'd have lower resolution - but I may be able to live with that

Thanks

1 REPLY 1
HP Recommended

@onionfx
Thank you for posting on the HP Support Community.

 

This sounds like a hardware related issue,

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically and replace the display. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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