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HP Recommended
Spectre 13 X2 Pro
Microsoft Windows 8.1 (64-bit)

Hi. I installed CURA on my Spectre 13 X2 Pro Notebook but it does not run. I think the display driver for the Intel HD graphics is to old, it is dated 2013. HP does not offer a newer version and if i try to install a driver from Intel, I get a warning message, that says, I have a custom driver and i should not install the Intel standard common driver. Is there a solution?

1 REPLY 1
HP Recommended

Hi:

 

See if this works...Try manually installing the Intel graphics driver directly from Intel...

 

First, create a system restore point so that you can roll back to the current graphics driver you have installed, just in case the updated driver does not work to your expectations.

 

https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point

 

Next, download and save the latest Intel HD 64 bit graphics driver ZIP file for the HD 4200 graphics adapter.

 

You want the 3rd file down on the left.

 

This is the latest driver as of January 10, 2020:  15.36.38.5117

 

https://downloadcenter.intel.com/download/29312/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?produ...

 

Unzip the graphics driver file to its folder. Do not do anything with the files in the folder.

 

To unzip the file, right click on the graphics driver zip file you downloaded, and select Extract All.

Go to the device manager, click to expand the Display Adapters device manager category

 

Click on the Intel HD graphics adapter listed there.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

Click on Have Disk, and browse to the unzipped graphics driver folder>Graphics>igdlh64 (setup information file), click Next, and the driver should install.

Be patient, as it can take a few minutes for the driver to completely install.

When the installation is finished, restart the PC.

 

To update the Intel HDMI audio driver to the latest version, go to the device manager, click to expand the Sound, video and game controllers device manager category.

 

Click on the Intel HD audio device listed there.   Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for driver software option, and browse to the unzipped Intel graphics driver main folder.

 

Make sure the Include subfolders box is checked, and the driver will install.

 

Then restart the PC.

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