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‎04-13-2019 04:46 PM - last edited on ‎04-13-2019 07:06 PM by Retired

HP Recommended

I also have an HP Spectre - so... any clues, Anyone? I have the 15 inch, and it worked fine on there, but had to switch to the 13 inch, and it doesn't work on here... It is driving me crazy.

1 REPLY 1

‎04-15-2019 01:04 PM

HP Recommended

@E_______,

 

Welcome to the HP Support Community!

  • Does this happen only in PowerPoint?
  • Have you tried the steps suggested in the thread?

 

Meanwhile, I recommend you update the BIOS and also the Microsoft Office software and check if it helps.

 

You can download the BIOS from the below link.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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