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‎05-06-2021 06:07 PM

HP Recommended
Product: Spectre 360 (4k)
Operating System: Microsoft Windows 10 (64-bit)

Connecting my Spectre 360 to an Acer XR342CK curved monitor displays with the wrong aspect ratio of the Acer monitor -- it is stretched horizontally and there are blank spaces above and below the display. The cable is a USB Thunderbolt to Display Port cable. Using the same cable, etc., and simply substituting a Mac Book Pro 16" there is no display issue.   

 

Any help or pointers to help would be appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-06-2021 06:17 PM

HP Recommended

In Display->Advanced settings->Adapter->list all modes I changed the mode to 3440 by 1440, 100 Hertz, and that immediately solved the problem. I am leaving this up in case anyone else comes across a similar issue.

 

Technically this is a Windows 10 question, not a Spectre 360 question.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-06-2021 06:17 PM

HP Recommended

In Display->Advanced settings->Adapter->list all modes I changed the mode to 3440 by 1440, 100 Hertz, and that immediately solved the problem. I am leaving this up in case anyone else comes across a similar issue.

 

Technically this is a Windows 10 question, not a Spectre 360 question.

Was this reply helpful? Yes No
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