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‎10-22-2019 11:50 PM

HP Recommended
Product: HP Spectre Folio - 13-ak0001na
Operating System: Microsoft Windows 10 (64-bit)

I have plugged an external monitor through USB-C port with an HDMI adaptor on a hub.  The Computer can connect this way to an external video projector, but the monitor, though in advanced settings is recognized, gets a "No Signal" and will not connect.  I have tried all 3 of the USB-C ports and powered off and on the monitor and no connection!

1 REPLY 1

‎10-25-2019 04:20 PM

HP Recommended

@JonM1

 

Welcome to HP support community.

 

The USB type-c may only work with usb to display port as per product specs: Click here

for more details on what is supported by your usb type-c - Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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