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thoracicnerve Honor Student
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Spectre X360 4k External monitor

Spectre X360 W028tu (late 2016 kabylake)
Microsoft Windows 10 (64-bit)

my laptop is HP spectre x360 w000tu. yes it has thunderbolt3 port.

 

I at first tried usb c to HDMI(definietly ver.2.0, both gender and calbe are 4k 60Hz compatible) gender to display 4K on my 4K MONITOR which only has HDMI port and is actually TV

 

BUT IT ONLY DISPLAYED 1920x1080 60Hz....

 

Then I found this on the w000tu Maintenance Manual

 

USB Type-C port — (2) USB 3.1 Gen 2 with Thunderbolt™ Gen 3 technology
All ports support data transfer, power delivery, and HDMI 2.0 out up to 1920×1200 at 60 Hz

 

And This

 

 USB Type-C ports — (2) USB 3.1 Gen 2 with Thunderbolt™ Gen 3 technology
All ports support data transfer, power delivery, and DisplayPort 1.2 out up to 3840 × 2160 at 60 Hz

 

So I tried

 

USB C TO DP gender + DP TO HDMI conversion cable  connection to my 4K monitor (All are 4k-compatible components and each are vaild according to reviews)

 

Eventually THE MONITOR SAYS 'NO SIGNAL', 

 

 

So my question is

--------------------------------------

1. How can I connect my Spectre X360 w028tu to 4K monitor in 4K resolution.

 

1.1 Did anyone succeed to connect 4K monitor to Spectre X360

 

2. Please Help me... 

 

 

 

 

Thank you.

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Spectre X360 4k External monitor

Hi,

 

Try this link  https://gtrusted.com/unable-to-get-dual-4k-displayport-displays-from-both-hp-spectre-x360-2017-and-h... . it might help you

 

 

Thanks & Regards

 

 

 

Note: Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.Smiley Happy

I am an HP employee
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thoracicnerve Honor Student
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Spectre X360 4k External monitor

Thanks but I'm not looking for DUAL 4k

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Spectre X360 4k External monitor

@thoracicnerve

See this: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-X360-4k-External-monitor/m-p/...

I'm a Volunteer AND I don't work for, nor represent HP


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