09-06-2015 11:52 AM
I have a brand new X360 that suddenly doesn't want to switch to tablet mode when flipped around. I have the setting checked to ask me before switching, but the prompt never comes up. What am I doing wrong?
09-06-2015 03:52 PM
Let me also add that I just restored this laptop to factory from the restore partition, and it STILL won't go into tablet mode when flipped fresh out of the box. I also can't get the screen to rotate. This can't be a software issue, it worked when I first purchaesed it!!! What do I do???
09-22-2015 07:03 AM
I've tried both restoring to factory and also a fresh install of Windows 10. Not only will it not switch into tablet mode, I can't even use the rotate function. The option is greyed out in both areas within the settings menus.
This is rediculous. If I wanted a regular laptop, I would have boutht a regular laptop. Not having these features renders a 2 in 1 completely useless. I'ts becoming pretty evident that I'm not the only one with this issue. The lack of response from HP support is pretty telling.
09-29-2015 06:05 AM - edited 09-29-2015 06:06 AM
Hi there is another post that might be a solution for this:
Also there is a BIOS update that helps out, hope this resolves your problem
02-19-2016 09:57 AM
I think I found it. I had the same no rotation, keyboard etc. registry was also ok.
What was missing were the sensor devices in the device manager. There should be 2 HID sensor collections v2 and 2 HID advanced snsor collections. With mine they werent present (nice for a brand new...)
So I went to hp supoort driver downloads. I got the intel sensor one, downloaded and installed and it works like a charm. Even the keyboard and mouse are disabled☺
I am actually now onscreen typing which immediately popped up
03-06-2016 10:40 PM
I've figured out that mine will start to work just after being opened from a blacked out lock screen. Then within a few minutes it will not rotate. This also means that if I have it switched to tablet mode right after logging on, that it will not turn back to regular mode without waiting for the lock screen to black out ang log back in. I just wish HP support would have some comment on this issue it's been several months now.