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‎08-03-2020 07:19 AM

HP Recommended
Product: Spectre x2
Operating System: Microsoft Windows 10 (64-bit)

Hello - My "almost 3-year old" Spectre x2 12-inch screen is starting to bulge in the lower left-side of the computer.  I need help understanding my options besides calling a nearby recommended repair service.  Even though I am out of warranty I was not sure if this is a known issue that has led to a recall or maybe there is a service pack I can purchase that is more cost-effective to have this issue remedied.  Thanks!

4 people had the same question
1 REPLY 1

‎08-05-2020 10:00 AM

HP Recommended

@DBennett1, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

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