cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Kitty0303
New member
2 1 0 0
Message 1 of 2
100
Flag Post

Spectre x2 Detachable Screen Bulging

HP Recommended
Spectra X2
Microsoft Windows 10 (64-bit)

My 3-year old Spectre x2 12-inch screen is bulging at both-side of the computer. For sure, it is definitely the battery problem because of the enlargement.  I could still use it except while I am using the pen function.  I need help understanding my options besides calling a nearby recommended repair service.  Even though I am out of warranty I was not sure if this is a known issue that has led to a recall or maybe there is a service pack I can purchase that is more cost-effective to have this issue remedied.  Thanks!

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,886 1,961 2,160
Message 2 of 2
Flag Post
HP Recommended

@Kitty0303

 

I reviewed your post and I understand that the battery has bulged, and you are looking for available service options.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support, and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation