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HP Support Agent
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Message 11 of 16
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Spectre x360 13 tablet mode does not activate automatically

Hi! @luckbox,

 

Thanks for writing back to us.

 

Did you try running the file as an administrator?

 

It certainly sounds like a problem with the operating system. As the PC could be affected by malware or virus.

 

Please reinstall the operating system and check if it helps.

 

Work around the issue as follows:
Power the computer off.
Disconnect the AC adapter
Wait for (at least) 10 minutes.
Power the computer on; the issue should be recovered.

 

Take Care! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

A4Apollo
I am an HP Employee

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luckbox Top Student
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Message 12 of 16
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Spectre x360 13 tablet mode does not activate automatically


Did you try running the file as an administrator?

Yes, I tried renaming the file within a command prompt with admin priviledge.

 

It certainly sounds like a problem with the operating system.

Agree.

 

As the PC could be affected by malware or virus.

Very unlikely. I've had the PC for around two weeks, had Windows Defender and Malwarebytes updated the whole time and only installed well known open source and commercial software, not a single piece of cracked etc. type of software has been executed on the machine.

 

Please reinstall the operating system and check if it helps.

I think I will rather pass on this functionality than go through the hassle of installing everything again, just after doing all the work.


Meanwhile, I tried all these tips: https://troubleshooter.xyz/wiki/fix-rotation-lock-grayed-out/   Still "Rotation Lock" stays greyed out in the Action Center.

 

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HP Support Agent
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Message 13 of 16
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Spectre x360 13 tablet mode does not activate automatically

Hi! @luckbox,

 

Thanks for writing back to us.

 

Have you installed Windows 10 Pro on the PC?

 

If you have installed Windows 10 pro the product has not been tested or trialled with Windows 10 pro. And as it is a home computer you need to use the operating system shipped with the PC.

 

Please reinstall the original operating system shipped with the PC to isolate the issue.

 

 

Take Care! 

 

 

A4Apollo
I am an HP Employee

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luckbox Top Student
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Message 14 of 16
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Spectre x360 13 tablet mode does not activate automatically

Yes, I'm running Windows 10 Pro like  I wrote in the very first message. A home computer? Perhaps you mean "Windows Home computer"? I thought a 1500EUR+ machine with a non-gaming video card is pretty much all business oriented. Is it a fact that Windows 10 Pro does not support 2in1 style laptops? Didn't find anything on that with a quick googling. I run Pro to get the additional security of Bitlocker, so I will stay with Pro, thank you.

 

 

 

 

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HP Support Agent
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Message 15 of 16
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Spectre x360 13 tablet mode does not activate automatically

Hi! @luckbox,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

 

Regards

A4Apollo
 

A4Apollo
I am an HP Employee

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luckbox Top Student
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Message 16 of 16
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Spectre x360 13 tablet mode does not activate automatically

Ok thanks! I will share any solution, if it can be described, here later so that others who have the same issue could get it fixed too. There are many discussions online where people with different laptop brands lose their 2in1 functionality on Windows 10. I'm guessing this is an issue with Windows more than anything. Let's see.

 

 

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