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‎01-08-2022 01:21 PM

HP Recommended
Product: Sprectre x360 Convertible Laptop
Operating System: Microsoft Windows 10 (32-bit)

6 month old Laptop w crack and some damage to bottom of screen.  Recommendations to repair or replace?  Local IT shop says you need to replace the entire screen and could run a few hundred.

Category:
1 REPLY 1

‎01-11-2022 06:32 AM

HP Recommended

@Jcsav2022

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
With the standard one-year limited warranty, you will be covered for the repair or replacement of parts deemed defective. The warranty does not cover accidental damage, screen crack and liquid spillage. As we have limited support boundaries in the support community as of now. 
 

I would request you to contact our Support and our Support Engineers should be able to check the display replacement options. HP Support can be reached by clicking on the following link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
 

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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