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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-18-2020 01:51 PM

HP Recommended
Product: Spectre x360 (aw0031ng)
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I'm having issues with streamed videos.

 

Live stream from a German TV station (zdf.de): when the quality is set to "automatic" in the embedded player, the video plays okay for a few seconds but then turns into a grey, blank screen. When the quality is set to "very high" or any other level, the video plays okay.

 

Videos in Facebook: Play okay for 10-12 seconds, then I get an error message "regrettably, this video can't be played correctly".

 

This is both in Edge and in Chrome.

 

Ideas anyone?

 

Thanks

D

 

hp1.PNGhp2.PNG

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