Spectre x360 pen working intermittently

[Val29]

I have had my laptop for a year.  The pen has suddenly intermittently stopped working. I will be using it and when I try and erase (one button is set for erase) it will continue to write. At other times it will just stop working completely. (won't select objects, write, or do anything). If I remove the battery and re-insert it, it will work again for a short while. I have replaced the battery but this has had no effect. I have tried resetting the pen, but this didn't help either. This is very frustrating as I use the pen constantly. Do I need to buy a new pen?

[Echo_Lake]

@Val29
Thank you for posting on the HP Support Community.

This sounds like hardware related issue with the HP Pen. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.