Spectre x360 touchpad intermittently stops working normally

[mattr9124]

I've seen similar posts but no real solution. Most of the time the trackpad works fine, but lately it just goes in and out. The 2 finger scrolling stops working, or just becomes erratic, tap to click stop working, I have to tap really hard or actually click, I end up just using the touch screen instead. Rebooting fixes the problem, but usually for about 5 minutes then it comes back. Overall diasppointed with this machine after 3 years. The screen is nice, but battery life sucks, speakers suck, and touchpad sucks. I'll probably be getting rid of this soon, but in the odd hopes that there is an actual solution for the trackpad other than rebooting (which is not a solution), I'm done with this one. 

[ub6424]

Hello @mattr9124 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[robl6]

I'm having the same issue for several weeks now.  Was this induced by a Windows update?  All drivers are up to date.

OS Name             Microsoft Windows 10 Home

Version                10.0.19044 Build 19044

System Model    HP Spectre Convertible 13-ae0xx

Processor            Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, 1800 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date           AMI F.36, 3/19/2022

[ub6424]

Hello @robl6 create a new topic and the community ( including me ) will help you