Spectre360 2-in-1 Intel integrated sensor driver-Windows 11

[glaze5]

My laptop screen goes black when I fold it into tablet mode. I've read that I need to update the referenced driver. Please advise how to do that   Thanks 

[Raj_05]

Hi @glaze5,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

To download the Intel Integrated Sensor driver for the HP Spectre360 2-in-1 on Windows 11, you can follow these steps.

1. Go to the HP Support website by typing "hp.com/support" in your web browser.
2. Click on "Software and Drivers" at the top of the page.
3. Enter your HP Spectre360 model number in the search box and press "Enter" or click on the magnifying glass icon.
4. Select your HP Spectre360 model from the list of results.
5. Select "Windows 11" as the operating system from the dropdown menu.
6. Look for the "Driver-Chipset" category and expand it.
7. Download the "Intel Integrated Sensor Solution Driver" by clicking on the "Download" button next to it.
8. Follow the on-screen instructions to install the driver.

Once the driver is installed, you may need to restart your HP Spectre360 for the changes to take effect.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support

[glaze5]

Thanks for your reply.  I downloaded all available drivers, including the Integrated sensor solution driver, and I still have the same problem.  When I fold my Spectre into tablet style, my screen goes black and the laptop shuts down.  I have also tried changing the Display Orientation settings but that didn't work either.  I cannot find any other information on settings, drivers or anything else to fix it.  At this point, the tablet capability is non-functioning and useless.  I would appreciate any suggestions or advice as to how to solve this problem.  Thanks.