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HP 15.6in Pentium Gold 8GB 1TB FHD Laptop Bundle - Black

I bought a new laptop this week, model 15-da0078na.  The space bar, however, has quite a loud, high-pitched squeak every time I press it, which is incredibly annoying and I don't know what I can do about it, or what could be done about it to stop it from doing this.

3 REPLIES 3
HP Recommended

@JessicaB100

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you checked when the computer is off? 
  • Is it physical key making squeak sound?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

HP Recommended

Yes I have checked when the computer is off and it is a physical issue 

HP Recommended

@JessicaB100

Thank you for posting back. 

 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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