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MamaDaise
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Start up display

‎09-08-2021 09:18 AM

HP Recommended
Product: Pavilion core i5
Operating System: Microsoft Windows 8.1 (64-bit)

When my employer sent this laptop I charge it for about an hour before I start it. All I can see is black square with the word NETWORK on top and two small icons of a timer and mobile in lower left corner and a volume icon in lower right corner. The cursor is moving but nothin happens when I clicked the screen . What will I do.

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WAWood
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Message 2 of 2
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‎09-08-2021 11:01 AM

HP Recommended

@MamaDaise 

You need to take this back to your employer -- as it looks like they have configure it to boot from their Domain -- and we here can do nothing to assist you in correcting this.  They would have to diagnose and fix this issue for you.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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