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‎04-30-2020 07:39 AM

HP Recommended
Product: HP Envy 360 15 mm
Operating System: Microsoft Windows 10 (32-bit)

Computer Screen.jpg

When i first Power up my laptop this is what the screen looks like while it is searching for my facial recognition.  Once it recognizes me and windows kicks in the laptop works fine ( the desktop shows all of my files, programs, apps, etc ).  When this first happened a message popped up saying something about a particular "Table" being reinstalled (message has never appeared again).   Does anyone know how to fix this issue.  Thanks

2 REPLIES 2

‎04-30-2020 07:47 AM

HP Recommended

Hi,

Is the computer completely updated? Latest Windows version? BIOS?...

Can you also provide the exact model or product number of your notebook there are man Envy x360 15m series and even more models? Here is how to find it:

Model number

 

Example:

HP ENVY x360 - 15m-ds0011dx

5TV95UA
 
Let me know,
David

 

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‎04-30-2020 08:35 AM

HP Recommended

I did this update:  "HP Notebook System Bios Updated ( Intel Processors)"

Model Number is 1KS76UA#ABA

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