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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎10-29-2019 12:20 AM

HP Recommended
Product: Probook G6, Product number: 6BF82PA#ABG
Operating System: Microsoft Windows 10 (64-bit)

Has anyone experienced this one? Some application, actually quite a few now has strange display behaviors and I cannot and I cannot change these in the Nividia Control panel.

 

HP support assistance has weird lines

hp1.png

 

Drop this image into MS Photos and click edit

hp2.png

 

Im baffled since the computer is quite new and I've defaulted the Nividia settings.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2019 11:21 PM

HP Recommended

Seems this website did not allow me to edit my original message or its bad grammar.

 

I've found the answer to my problem.

 

It was related to Windows update installing Intel Display Driver 26.20.100.7157 and had nothing to do with Nividia.

 

I tried the drivers from Intel's website but those would not install due to manufacturer verification or something. I then grabbed to driver from HP's website and I'm back in business. Good old Windows Update!

 

I'm now running Intel Display Driver 25.20.100.6519 and will be sure to keep a copy of this one aside in case Windows Update strikes again.

 

 

 

View solution in original post

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1 REPLY 1

‎10-31-2019 11:21 PM

HP Recommended

Seems this website did not allow me to edit my original message or its bad grammar.

 

I've found the answer to my problem.

 

It was related to Windows update installing Intel Display Driver 26.20.100.7157 and had nothing to do with Nividia.

 

I tried the drivers from Intel's website but those would not install due to manufacturer verification or something. I then grabbed to driver from HP's website and I'm back in business. Good old Windows Update!

 

I'm now running Intel Display Driver 25.20.100.6519 and will be sure to keep a copy of this one aside in case Windows Update strikes again.

 

 

 

Was this reply helpful? Yes No
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