Struggling to find correct pen to use with 2 in 1 laptop

[VictoriaC]

Hi all,

As the title suggests, I am struggling to find a pen for my HP ProBook x360 440 G1. I was sent a HP Pen but this isn't compatible with the laptop. I downloaded the HP Pen Control app thinking it was that but turns out the app isn't compatible either.

Any help is greatly appreciated 🙂

Vickie

[Dragon-Fur · Accepted solution]

@VictoriaC 

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@VictoriaC wrote:

Hi all,

As the title suggests, I am struggling to find a pen for my HP ProBook x360 440 G1. I was sent a HP Pen but this isn't compatible with the laptop. I downloaded the HP Pen Control app thinking it was that but turns out the app isn't compatible either.

Any help is greatly appreciated 🙂

Vickie

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It is not always easy.

Sometimes you can find the information in your computer's maintenance guide.

For newer systems, at least, compatible accessories can be found using the HP Virtual Assistant.

If both checks fail, it is likely the accessory you want is not compatible with your model.

If your particular model of the 440 G1 supports a pen, it is this one:

HP Active Pen with Spare Tips

SKU  1FH00AA#UUF

Side Bar:

The HP Pen Control application is (as you guessed) meant to work the the HP Pen.

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ProBook x360 440 G1 Notebook PC 

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We are a world community of volunteers dedicated to supporting HP technology

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Answered? Click "Accept as Solution" to help others find it.

For those reading...

Compatibility Checks

Method – Search Compatible Product(s) using the HP Virtual Agent - HPVA

Check the data for yourself using the HP Virtual Assistant

Consumer systems can open the agent at the product homepage.

Consumer Notebook Examples:  Notebook, Pavilion, Spectre, Envy, and others

• Open the Support Home for your Computer.
• Click / Open the Virtual Agent (lower right corner of the homepage screen / web page).
• Wait for the Virtual Agent to be ready to receive your question.
• Ask your question – For example, ask:  “Which dock is compatible with my computer?”
• Follow the prompts, answer the questions.
• NOTE that in most cases, it is enough to search at the "series" level, or select a model similar to yours from the list within your model series.
• Note that a compatible product result does not guarantee the HP Store carries that product in stock.

• Thanks for using the HP Virtual Assistant.

Example Questions: 

Which dock is compatible with my computer?

Is Thunderbolt dock compatible with my computer?

Which pen is compatible with my computer?

Notes:

• A compatible product result does not guarantee the HP Store carries that product.
• If you “Finish” the Virtual Assistant chat session, the assistant uses the data to improve the behavior. 
• The HP Virtual Assistant is not yet true “AI”, but finishing the inquiry does help the software get better over time.

and / or

Doesn't work? – Do not want it - Need an alternative method to check and search?

Method – Search for Stylus / Pen in your Service Guide

• Open the Support Home for your Computer
• Open Category Manuals
• Search for and open the Service Guide for your computer
• Search the guide for “Pen”

Method – Search the HP Store – Dock / Docking Station

 Another method

 Open the Store

  Store/HP.com 

Not your store?  Click Flag near bottom of website to change region.

Example

Search for "notebook pc docking" or "workstation dock"

Next, click (under Categories" to view) Displays and Accessories

Select your item

Click on Tech Specs

Compatibility is listed in the tech document.

NOTES

Tech Specs in the Store do not include compatibility information for Pen. 

Once you have the Product Number / Part Number, check HP Parts Store

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[VictoriaC]

Thanks so much 🙂 New one arrived and works like a dream!

[Dragon-Fur]

@VictoriaC 

You are most welcome.

Enjoy.

Stay Safe.

Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.