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‎04-13-2020 06:51 AM

HP Recommended
Product: HP ENVY Laptop 13
Operating System: Microsoft Windows 10 (64-bit)

I was considering to buy an HP tilt pen, however I'm not sure whether it is compatible with my device or not. How do I check the compatibility with my device and if my device supports Microsoft Pen Protocol. 

Thanks 🙂

3 REPLIES 3

‎04-13-2020 11:26 AM

HP Recommended

Hello @piyushjoshi,

 

A specific product name or product number is required. Examples include:

  • HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL
  • HP ENVY x360 - 15-dr0042nb or 6EL70EA#UUG
  • HP Notebook - 17-by0003na or 4AP04EA#ABU
  • OMEN by HP 15-dc1030nr or 6FE64UA#ABA
  • HP EliteBook 850 G5 Notebook PC or 3JX11EA#ABU

Information on how to find a laptop's product name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)

I used to be an HP Expert. I no longer participate in this community.
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‎04-13-2020 12:51 PM

HP Recommended

Product name- HP ENVY Laptop 13-ah0xxx

Product number- 2ZS41AV

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‎04-13-2020 01:05 PM

HP Recommended

I'm afraid HP does not list any styluses as being compatible with the HP ENVY 13-ah0000 Laptop PC series.

 

Kind regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.
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