KeithG273 Top Student
Top Student
5 0 0
Message 1 of 9
1,818
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

Elitepad
Microsoft Windows 10 (64-bit)

I got an Elitepad and upgraded it to windows 10. However, I cannot seem to get a stylus to work on it. I have a cocofang and an Hp executive tablet pen R1 and neither work. I tried to go to the, "Calibrate the screen for pen or touch input," but when I tried it, the screen did not even register that I was doing anything. What do I do? What do I install? How do I get the stylus to work?

8 REPLIES
Provost Provost
Provost
45461 4284 10873
Message 2 of 9
1,813
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

What is the complete product name or product number of your Elitepad?

 

You can find that information at the bottom of any HP Support Assistance window or in the system information tab of the BIOS.

Click on the Thumbs up to say thanks .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

Reply
0 Kudos
KeithG273 Top Student
Top Student
5 0 0
Message 3 of 9
1,792
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

Hp Elitepad 1000 G2

Is that the correct information you need to know?

Reply
0 Kudos
Provost Provost
Provost
45461 4284 10873
Message 4 of 9
1,788
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

Did you check the Device Manager and then update the drivers as required  after the upgrade?

 

the Windows 10 drivers for your device are at the following URL.

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6629139&swLangOid=8&swEnvOid=4192

Click on the Thumbs up to say thanks .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

Reply
0 Kudos
KeithG273 Top Student
Top Student
5 0 0
Message 5 of 9
1,779
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

Do you know which ones I need to install.

Reply
0 Kudos
Provost Provost
Provost
45461 4284 10873
Message 6 of 9
1,769
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

I can't see your Device Manager so I could not possibly see which devices do not have drivers loaded. 

The touchscreen driver will be an HID device. That driver is provided by Windows itself.

 

You do need to install the essential updates for Windows 10.

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6629139&swItemId=ob_168665_1&swEnvOid=419...

 

Can you post an image of your Device Manager?

Click on the Thumbs up to say thanks .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

Reply
0 Kudos
KeithG273 Top Student
Top Student
5 0 0
Message 7 of 9
1,743
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

screen shot1.pngscreen shot0.pngscreen shot2.pngscreen shot3.pngscreen shot4.pngscreen shot5.pngscreen shot6.pngscreen shot7.png

Reply
0 Kudos
Provost Provost
Provost
45461 4284 10873
Message 8 of 9
1,737
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

Thanks.

It appears that all devices have drivers loaded. That is good.

 

Have you checked the HID Device HID-Compliant pen to ensure that it is enabled? Right click it and click on properties.

 

Is the HP Executive Pen G2, product number F3G73UT, the stylus that you have?

Executive Pen (H4E45AA) is not compatible with your Tablet.

 

Have you checked the battery?

 

The HP Executive Pen G2 is supposed to work with your tablet.

Click on the Thumbs up to say thanks .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

Reply
0 Kudos
KeithG273 Top Student
Top Student
5 0 0
Message 9 of 9
1,709
Flag Post
HP Recommended

Solved!

Stylus will not work on elitepad

Got the pen you suggested. It works. Thank you.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation