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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Sub-pixel error or full pixel error?

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03-30-2021 08:16 AM - edited 03-31-2021 03:53 AM
Hello,
I sent my notebook to repair, covered by warranty, it came back with a dead pixel. From the photos the service provided could you tell me which kind of pixel error is this? I was sent a link to the following page: https://support.hp.com/us-en/document/c00288895
Thank you in advance,
Emrullah
04-02-2021 07:00 AM - edited 04-02-2021 07:01 AM
Thank you for posting on the HP Support Community.
Don't worry we are here for you, as we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to set up re repair service in order to resolve the issue.
HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
04-02-2021 08:04 AM
Thank you for posting back.
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ECHO_LAKE
I am an HP Employee