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‎04-14-2025 04:36 AM

HP Recommended

Subject: Help with Dual Monitor Setup Using ACT USB-C Dock on HP 250 G9

Hi,

I have an HP 250 15.6 inch G9 Notebook PC, and I’m trying to set up a dual monitor configuration. For this, I purchased the ACT USB-C 4K Multiport Dock with Dual HDMI (MST).

Unfortunately, the dock isn’t working as expected. After doing some research, I came across information suggesting that this system model does not support video output over USB-C.

Could someone please confirm this and advise if there’s any workaround to get the dock working? Would using a USB-C to USB-A converter help in this case?

Appreciate any guidance or suggestions!

Thanks,

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