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RIKINDZO
New member
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Message 1 of 2
199
Flag Post

Sudden FPS drop in games and total system lagging

‎01-08-2021 11:25 AM

HP Recommended
Product: OMEN by HP Laptop 15-dh1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a problem with my new OMEN by HP Laptop 15-dh1xxx   

CPU -  i7 10750H

GPU - RTX 2070 Max-Q ( mb this is problem?)

Frequently when I am playing COD Warzone my fps drops from avg 90 to  less then 20 and all system starts lagging as hell. Idk what to do. Please give me some advice, couse 'gaming'  laptop with 2k$ price is tottaly useless.

PS: I already tried different Nvidea settings and drivers.

1 person had the same question
1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 2
Flag Post

‎01-11-2021 03:22 PM

HP Recommended

@RIKINDZO

 

I reviewed your post and I understand that you are facing FPS drop issue when playing games.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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