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- Sure View not working on Elitebook 840 G5

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03-31-2023 01:29 AM - edited 04-03-2023 01:46 AM
Dear Community,
I have just received this laptop at work to replace my Probook 440 G5.
I have done a "Reset this PC" on windows 11 to wipe it as new.
Now I noticed there is an option on this laptop called Sure View.
When I Press F2, it toggles Sure View on and off but no change happens to the screen.
It looks the same from different angle.
I have updated windows to the latest version and I installed HP Support Assistant and updated everything.
It is still not working.
Grateful if you guys can assist me as to why it is not working.
Thank you.
Regards,
PS: The screen was changed and it des not support Sure View. I was not aware that the screen was changed.