• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ProBook 4540s
Microsoft Windows 10 (64-bit)

Hello i want to ask for help. My problem is (maybe there are more of them which have my problem) games using Intel HD Graphics instead AMD even i set in AMD Control Panel High Perfomance for game. For example Star Wars Battlefront Beta. I set High Perfomance and when i start game she pop up warning to upgrade Intel Graphics driver. Why should I if i set for game AMD card? And anyway i have lattest HP Intel/AMD drivers so i thought there should be not a problem with something. This is not last problem. I must have Hybrid Shutdown off cuz if i have it ON then computer doesnt turn off properly and lights still are online. Below is my PC:

Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
Video Card 1 AMD Radeon HD 7650M
Video Card 2 Intel(R) HD Graphics 3000
Memory 8 GB
Operating System Windows 10 64-bit

If you need some file like DxDiag just tell and i will upload here. I appreciate any help! Here you can check Hp drivers http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229457&swLangOid=116&swEnvOid=4192

3 REPLIES 3
HP Recommended

Did this machine come with Win10 preinstalled?

 

That page you linked to is the correct page for the language Slovak for your machine.

 

Have you checked your drivers in Control Panel--> Device Manager to confirm they are the HP version, not some version that Win10 installed?

 

Asking because Win10 AUTOMATICALLY updates drivers, without your knowledge, and without your permission.  It's very possible that Win10 replaced the HP-version drivers with MS-version drivers.  Folks on the Windows 10 forums have reported lots of instances where their machines used to work OK, then suddenly, they started having display problems -- and in ALL instances, it was because MS replaced their working drivers with others automatically downloaded from MS.  They fixed their problems by rolling back to the older, working, drivers and then disabling Driver Updates from MS.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hello! Much thanks for reply. No since i upgraded my computer from Windows 7 to Windows 10 i didn't reinstall him. And problem with automatic installing drivers i solved thanks to this page from where i sometimes installed their drivers:

http://leshcatlabs.net/manual_chm/ Clean Instructions: Windows 10 users

Next thing what people can do, only if they have Windows Professional or Ultimate is start gpedit.msc and set on Windows Update tab to install and download updates when i want.

Last thing i did checked my drivers with HP page and they are correct.

 

HP Recommended
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.