Switchable graphics

[Arifuddinnn1]

Anybody can help me, i can't find switchable graphics setting on my bios. I've updated my bios but still there's no the setting?

[Echo_Lake]

@Arifuddinnn1

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that your experiencing issue with switchable graphics, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
• When was the last time it worked fine?
• Before updating bios was their switchable options seen?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

Here is the overview of Switchable Graphics. See the section "Determine if your computer has switchable graphics" and let me know if it indicates that you have switchable graphics: Overview of Switchable Graphics or Dual GPUs

Let's try this steps: Go into the BIOS menu (press ESC and then F10 the moment you turn on your computer before the windows logo appears), search for the switchable graphics option and set it to "Fixed". Exit and save changes.

When windows are already initiated, right-click anywhere and click switchable graphics. Choose the ATI Radeon (high performance) as default.

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

[Arifuddinnn1]

@Echo_Lake

thanks for your reply.

first, my product number is Z4K29PA#AR6

second, it's never work fine

there's no options before I Update my BIOS.

[Echo_Lake]

@Arifuddinnn1

Thank you for posting back. 

I appreciate your efforts to try and resolve the issue.

For better clarity and to assist you better I would require more information regarding this:

• What happens when the computer is started?
• Is computer booting to windows desktop?
• Are you getting any error message or code while system startup?

Also, we can perform bios roll back and check for the graphics setting: Click Here

Hope this helps! Keep me posted for further assistance.

[Arifuddinnn1]

@Echo_Lake

Everything is ok when I turned it on. And there's no error message. But when I open any application it going very slow, such as AutoCAD, Adobe Illustrator, Corel Draw, even when I play PES 2017 in low setting. I think maybe there's problem. Because I ever read any discussion that it caused by the switchable graphics option. Thank you very much

[Echo_Lake]

.

[Echo_Lake]

@Arifuddinnn1

Thank you for posting back.

Even due to lack of driver update this could have happened, 

Let's try updating the system software and driver using HP support assistance. 

First, Installing the HPSA

Go to Download HP Support Assistant to install the tool.

Next: 

Use HP Support Assistant to automatically install computer updates, such as updated drivers, system updates, and useful utilities.

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

6. Perform any other update management actions as needed.

Hope this helps! Keep me posted for further assistance.