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HP Recommended

Ok

 

You appear to have the same issue as me but i think your laptop is newer

Have you tried updating your bios?

At the moment you are running W3 using the onboard intergrated graphics, your card isn't activating as like mine it;s a dual card and needs a manual operation

HP Recommended

Yes, i did update my bios. I guess I have every up-to-date driver now.

 

The difference between us is that you have Windows 10, I have Windows 7.

 

The interesting fact is that really now the switchable graphics monitor doesn't see witcher3.exe (and any other game or graphic-demanding app), only those with are turned to the energy saving mode...

HP Recommended

Funny thing, I set flux.exe with is always on to max performance and AMD card still not working, but Catalyst Control switchable graphics monitor shows it's working on...energy saving GPU. What the heck is wrong with you, HP?!

HP Recommended

Hi,

I have the same problem with HP Envy. The performance of graphics was generally low but I did not really need much as it was most office work. But recently did some more and also noticed AMD not working.

I went to http://cpu.userbenchmark.com/ and tested the performance there ... and they dont see AMD - only quote predictably low performance of Intel chip.

 

I question I have - is there any way to simply block intel alltogether - like disable it - and only have AMD work?

I know energy efficiency will go down - but so be it?

 

Best regards

K.

HP Recommended

It's a pity that it seems like HP support doesn't care about us at all, they prefer to answer easier questions.

HP Recommended

@New_User1

 

I ran that benchmark and it says something like that at the end:

 

AMD R7 M340 - unable to locate attached display

 

 

Anybody, please?

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