-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Synaptics TouchPad Control Panel doesn't install

Create an account on the HP Community to personalize your profile and ask a question
04-25-2019 04:23 PM
Hello all
I have problems to install the control panel of Synaptics. I have already downloaded the drivers from the HP webpage and it's up to date, but when I try to install the Synaptics TouchPad Control Panel from the Windows Store I get the error 0x803FB005. I already tried re-installing and cleaning the Microsoft Store, but still, it doesn't works and I really need to config the touchpad.
Solved! Go to Solution.
Accepted Solutions
04-26-2019 06:04 PM
Welcome to HP Community
I suggest you try installing the Synaptic Touchpad driver from the Recovery Manager
You can refer to this Link: https://support.hp.com/in-en/document/c04762483
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
04-26-2019 06:04 PM
Welcome to HP Community
I suggest you try installing the Synaptic Touchpad driver from the Recovery Manager
You can refer to this Link: https://support.hp.com/in-en/document/c04762483
Keep me posted how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
09-20-2019 08:37 AM
Hi, I am also suffering with this problem however sadly reinstalling the drivers through the recovery manager does not seem to have an effect.
One of the drivers also fails to install saying it is incompatible with this OS?
Is there any other solution?