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HP Recommended
Zbook M9L91AV
Microsoft Windows 7 (32-bit)

My problem is that the touchpad mouse is not working anymore. I think this problem occured after a software update.
I tried to update the synaptics mouse driver again and went to previous system repair point. But this did not fix the problem.

When I go to Config panel - Mouse, the tab for Synaptics mouse is gone. Also this icon is gone in the Notification area.

How can I fix this problem?

 

Thanks in advance

2 REPLIES 2
HP Recommended

Please check device manager for any unknown devices. Sometimes it helps to uninstall the touchpad and reinstall the drivers for it. 

Please remember to select the answer
HP Recommended

Thanks for the reply. But I already did this. Problem still excists.

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