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‎01-27-2017 05:45 PM

HP Recommended
Product: HP Envy x360 Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I bought my laptop two months ago but it got affected with malware for which I performed system recovery. System recovery fixed the problems malware created in my computer but my touchpad (synaptics clickpad driver) stopped working after that. How can I make my touchpad rework??

 

Publisher of the synaptics - Synaptics incorporated

Laptop - HP ENVY x360 m6 Convertible PC

Edition - Windows 10 Home

System Type - 64-bit

 

Please let me know of the solution.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2017 05:51 PM

HP Recommended

Hello,

 

Please find the Video link given below might help you to fix your issue.

 

https://www.youtube.com/watch?v=FZVSnQEHavA

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-27-2017 05:51 PM

HP Recommended

Hello,

 

Please find the Video link given below might help you to fix your issue.

 

https://www.youtube.com/watch?v=FZVSnQEHavA

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Was this reply helpful? Yes No
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