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Honor Student
Posts: 2
Member Since: ‎01-27-2017
Message 1 of 2 (141 Views)
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Synaptics not working

Product Name: HP Envy x360 Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I bought my laptop two months ago but it got affected with malware for which I performed system recovery. System recovery fixed the problems malware created in my computer but my touchpad (synaptics clickpad driver) stopped working after that. How can I make my touchpad rework??

 

Publisher of the synaptics - Synaptics incorporated

Laptop - HP ENVY x360 m6 Convertible PC

Edition - Windows 10 Home

System Type - 64-bit

 

Please let me know of the solution.

 

Thank you

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Accepted Solution

Re: Synaptics not working

Hello,

 

Please find the Video link given below might help you to fix your issue.

 

https://www.youtube.com/watch?v=FZVSnQEHavA

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Associate Dean
Posts: 5,903
Member Since: ‎01-21-2012
Message 2 of 2 (135 Views)

Re: Synaptics not working

Hello,

 

Please find the Video link given below might help you to fix your issue.

 

https://www.youtube.com/watch?v=FZVSnQEHavA

Let us know how it goes!

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Manjunath
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