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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎09-03-2020 03:59 AM

HP Recommended
Product: bs06nxx
Operating System: Microsoft Windows 10 (64-bit)

I mistakenly deleted my Synaptics touchpad driver as well as registry keys. Can anyone tell me how to fix the driver and the keys as my touchpad froze after doing it!

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-03-2020 07:24 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to plug in a USB wired mouse from a desktop PC, and download and install the touchpad driver from your notebook's support page.

 

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101991.exe

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1 REPLY 1

‎09-03-2020 07:24 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to plug in a USB wired mouse from a desktop PC, and download and install the touchpad driver from your notebook's support page.

 

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101991.exe

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